Privacy Policy

• Name, phone number, and email address at registration
• Location data while the app is active — used only for trip matching
• Payment information processed securely through our payment partners (we never store card details)
• Trip history for safety, support, and service improvement
• Device information for app performance and security

• To match riders with nearby drivers
• To process payments and payouts
• To provide customer support
• To improve app performance and safety features
• To send service updates and trip receipts

We do not sell your personal data. Ever.

Your data is shared only with:

• Drivers/riders as necessary to complete a trip (first name and rating only)
• Payment processors to handle transactions
• Government authorities when required by law

We do not share your data with advertisers or third-party marketers.

Location is collected only while the app is open and an active trip is in progress. You can disable location access at any time in your device settings, though this will affect app functionality.

We use industry-standard encryption (TLS/SSL) for all data in transit and at rest. Access to personal data is restricted to authorized Tyende team members only.

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@tyende.com